Sponsor Profile: Turlough Hair and Beauty, enjoy the personal touch
Premium brands and exceptional customer service are bywords at Turlough Hair and Beauty Salon, located in Turlough Village.
Suzanne Gibbons is proud of the quality service her team offers to a loyal and expanding customer base.
It’s a beauty and hair salon that really punches above its weight, offering a spa-like experience in five private treatment rooms.
“Our customers are everything to us,” explains Suzanne.
“We have a very personalised approach and really try to give each client the best treatment options we can. We’ve chosen our product lines very carefully too. L’Oreal, Kerastase, Moroccanoil and Dermalogica are our main brands. They are top quality, premium ranges, and we have great confidence in them.”
Suzanne strongly believes that training is essential to maintain their high standards and continually invests in upskilling her therapists and stylists. She sees ongoing training in both professional skills and customer service as vital to the continued growth of her business.
She feels it is essential to differentiate themselves from other salons, to offer treatments and products that are not available elsewhere and to always focus on the quality of their offering.
Turlough Hair and Beauty offer a top to toe experience with a full range of hair and beauty treatments, ideal for weddings.
“We put to get her an individual treatment package for each bride and their bridal party,” says Suzanne.
“Depending on the particular bride, it can include manicures and pedicures, tanning and body treatments in the weeks leading up to the big day. On the wedding day itself we usually do the nails, makeup and hair for the bride, bridesmaids, mother of the bride and often other guests as well. We listen carefully to what the bride wants and tailor the package to meet that.”
Brides find it very convenient to have both hair and makeup done in the same location; nobody likes to be rushing around from place to place on their wedding day. Everyone wants their wedding day to be special and they want to be treated as individuals - that’s where Turlough Hair and Beauty really comes into their own.
One very popular and innovative treatment is the Diamond Peel Facial. This treatment uses real crushed diamonds and represents a significant breakthrough in dermatology.
The process is much like a microdermabrasion but is a less invasive and more comfortable treatment as there is no chance of stray crystals damaging the skin. The effect is visibly radiant and softer skin.
Social media is very important to Turlough Hair and Beauty, particularly Facebook. It’s useful to keep in contact with clients, updating them with all the latest information and offers.
Suzanne finds Facebook to be a very immediate way of connecting with her clients and an ideal platform to promote special offers.
Turlough Hair and Beauty is open seven days a week with late night opening on Thursdays and Fridays night. Early appointments by arrangement and there’s free customer parking.
It’s just part of their excellent customer service.