Knockranny House Hotel wins Best Customer Service in Mayo award

THE team at Knockranny House Hotel in Westport are celebrating having picked up an award for Best Customer Service in Mayo at the Connaught regional final of the Irish Restaurant Awards 2023.

The ceremony is one of the industry’s most prestigious events, recognising achievement and excellence in the restaurant and hospitality industry. Winners of the individual county awards now go forward to compete for the regional and national titles, which will be announced at the Irish Restaurant Awards All-Ireland finals on May 15.

Speaking after the announcement, Adrian Noonan, owner of Knockranny House Hotel, said he was thrilled for the whole team and delighted their dedication to offering an incredible guest experience has been acknowledged in this way.

He commented: “As customer service is at the heart of what we do every day, I am particularly proud that our fantastic team here has been chosen to be the recipients of this wonderful award. It is an acknowledgement of the dedication and hard work that ensures our guests receive such care and attention during their stay with us. I am delighted for them and proud to work with such professionals.”

Owned and run by Adrian and Geraldine Noonan, Knockranny House Hotel & Spa is one of Ireland’s finest four-star hotels and the team pride themselves on a warm welcome to guests.

Overlooking Westport, with breathtaking views of Croagh Patrick, Clew Bay and the Nephin Mountains, this special location demands the same standard of service from the team.

Upon arrival guests are met with open log fires in the reception hall, superb cuisine in the Brehon Bar and the award-winning La Fougére Restaurant, with a friendly service throughout, creating a genuine sense of relaxed warmth and hospitality.