Western Care responds to HIQA report

THE Western Care Association has responded to the HIQA report published yesterday (Monday) on its operations.

The following statement has been issued.

Western Care Association acknowledges the findings of the HIQA overview report.

The organisation has been working to implement the compliance plan as provided to, and accepted, by HIQA. Substantial progress is being made in addressing the issues highlighted since the inspection.

Western Care Association has recently appointed a head of quality, safety and service improvement, an interim head of clinical and community supports, and a head of properties and facilities to ensure a clearly defined governance arrangement for consistent and effective oversight of service delivery.

A number of additional practitioners such as assistant psychologists and behaviour support specialists have also been employed to provide support, guidance and advice to team members directly working with people with intellectual disabilities and autism.

Additional training is being provided to team members in areas such as neurodiversity, safeguarding and incident and risk management.

The organisation has communicated with people supported, families and staff at its services. Anyone with concerns should contact their area manager.

Western Care Association remains fully committed to meeting the ongoing needs of the people it supports.