New ATMs and Mayo branch upgrades announced by Bank of Ireland

BANK of Ireland has announced a landmark investment of more than €60 million in a range of branch improvements and a new fleet of state-of-the-art ATMs, which will be rolled out to all branches throughout the island of Ireland between now and 2027.

The new fleet (664 ATMs) has greater cash processing capacity and will slash energy use by more than half. The ATMs can be used for both withdrawals and lodgements and the majority will ‘recycle’ cash (i.e. cash deposited can be used for withdrawals). This maximises ATM availability, supporting customers with better access to cash when they need it.

During 2024 customer areas in 18 branches will also be refurbished, access will be improved at some locations, and colleague facilities will be upgraded in at least 15 branches.

Two Mayo branches are on the 'upgrade' list - Belmullet and Westport.

Further branches will be refurbished in 2025 and these will be announced in the future.

Commenting on the investment, Susan Russell, CEO, Bank of Ireland Retail Ireland, said: “Like any other company, being profitable allows us to improve our business. Given the large number of customers which we serve, major re-investment is required every year. I’m really happy that this latest investment will see all customers across all counties benefit with the most modern and efficient ATMs, whilst also supporting our ESG ambitions through energy reduction.

“As a full service retail bank, with a presence in communities throughout the island of Ireland, we are committed to continually improving our services and the financial wellbeing of customers. This means re-investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure our customers have the most modern and efficient banking available.”

In addition to the €60 million investment in branches and ATMs announced today, a €36 million project for the bank’s iconic College Green buildings will also commence this year.