Uisce Éireann treating intermittent taste and odour issues in Mayo town with 'utmost priority'

After a number of contacts to its customer care centre from customers on the Ballina Regional Water Scheme reporting intermittent taste and odour issues, Uisce Éireann said it is treating the matter with the utmost priority.

To date, all chemical and biological results are compliant with legislative requirements, with additional sampling programmes continuing.

Extensive network flushing is due to commence this afternoon (Tuesday) and will continue throughout the week in the most affected areas. Customers may experience a temporary disruption to their supply or reduced pressure during this process.

Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.

Uisce Éireann said protecting public health is a top priority, and is advising customers that the water supply to customers in Ballina is compliant with regulatory standards and is safe to drink once it is running clear. Customers are advised not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, customers are urged to contact Uisce Éireann directly.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also make contact on X/Twitter (@IWCare) with any queries or concerns. Customers experiencing taste or odour issues can find out more information by visiting the Uisce Éireann website.